Carefully selected high-quality businesses providing superior products across a range of industries to provide your business complete solutions, from start to finish.

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Best Practice Managed Solutions – Vertical integration of solutions

In order to provide our clients with the best service available, Best Practice Managed Solutions has a proud association with an elite group of strategic partners. Best Practice Managed Solutions has carefully selected high-quality businesses providing superior products across a range of industries to provide your business complete solutions, from start to finish. Our partners can offer your business end-to-end information, communications and technology solutions, which integrate seamlessly – not only with Best Practice Managed Solutions’ range of products, but also each other – helping your business to achieve improved productivity, reduce costs and improve customer service. Everything you need to get the most from your Best Practice Managed Solutions product, from start to finish, is available through one of our strategic partners. From mobile devices and hardware, to applications and software that work alongside our products to provide holistic, real-time workforce management solutions, we’ve got you covered. Some of the products and services our partners can offer your business include:

M3 Rugged PDA

The M3 is a purpose built PDA for use in the field or in extreme environments. This Telstra Next G™ certified product delivers a wide range of functions in a small, lightweight – but tough – package.

The M3 features may include:

• Windows Mobile 6.1
• GPS
• Telstra Next G™ Data Connectivity
• Mobile Phone
• Data Collection Device
  • 2 Mega Pixel Camera
  • 1D Laser Scanner
  • 13.56Mhz RFID Reader

Telstra Xora TimeTrack

Your field teams weren’t hired to do paperwork. With Telstra Xora TimeTrack they can focus on their most important tasks. Any business with a mobile workforce understands the challenges of managing field service teams. To meet ever-higher cost and productivity targets, field team managers need to constantly look for ways to:

• Increase field workers’ efficiency – and their service quality.
• Track employees’ locations more precisely in order to dispatch jobs to them more efficiently.
• Ensure that field teams receive – and acknowledge – important messages.
• Improve the accuracy of data captured in the field – and integrate this data with back-office systems.

Preloaded profiles

Preloaded profiles help your business hit the ground running with Xora TimeTrack. Xora Timetrack will be loaded and configured based on your business’ instructions, to fit within the specific parameters of your business and your device. In addition to standard checks and, if required, updates of your operating system, operational testing will be done prior to implementation to ensure Xora TimeTrack delivers the functions required by your business. Our Lifecycle management database will ensure your business has the information you need to maintain Xora TimeTrack and keep it operating at its peak.

Remote device management

Secure, fast, dependable and simple to implement and deploy, the console provides device visibility across your network, allowing your business to remotely manage device usage, statistics and performance and reduce support costs. It also allows your business to transfer files, data applications and images safely without the threat of malware.

Service

As a Telstra Business customer, the Telstra Dealer Business Solutions Helpdesk can also provide you with post sales support to ensure streamlined implementation of Xora TimeTrack. This will ensure your business gets the most out of these wireless applications.

Other products and services include:

• Mobility resource management
• Supply and service of mobile devices and hardware
• Integration of software and operating systems
• GPS and mobile workforce management solutions
• Help desks to manage field mobility challenges
• E-business solutions and online training in the use of the systems

Best Practice Managed Solutions has sourced the products that work best with our systems. This resolves the all too common challenge of finding products that work seamlessly together to provide solutions. Most importantly, all of our partner organisations have the same focus on innovation, value-for-money, reliability, customer satisfaction and support that Best Practice Managed Solutions prides itself on.

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